SeaPort Information

Prime Contract Number: N00178-15-D-8056

SeaPort Enhanced (SeaPort-e) provides for electronic procurement of engineering, technical, and programmatic support services for Naval Undersea and Naval Surface Warfare Centers. SeaPort-e may be used for Department of Defense (DoD), non-DoD, or Joint Agencies requirements. 838 INC. and its team members provide support to the 12 PRODUCT and 22 FUNCTIONAL areas, in 5 GEOGRAPHICAL zones:


(1) Northeast Zone
(2) National Capital Zone
(3) Mid Atlantic Zone
(4) Gulf Coast Zone
(6) Southwest Zone


(1) Force Level Warfare Systems
(2) Ships and Ships Systems
(3) Surface Ship Combat Systems
(4) Littoral Warfare Systems
(5) Strategic Weapons Systems
(6) Ordnance
(7) Undersea Warfare (USW) Command and Control Systems
(8) Undersea Warfare (USW) Weapons and Vehicles
(9) Undersea Warfare (USW) Ranges, Analysis and Assessment
(10) Undersea Warfare (USW) Fleet Material Readiness
(11) Homeland Security and Force Protection
(12) Surface Warfare Logistics and Maintenance


(1) Research and Development Support
(2) Engineering, System Engineering and Process Engineering Support
(3) Modeling, Simulation, Stimulation, and Analysis Support
(4) Prototyping, Pre-Production, Model-Making, and Fabrication Support
(5) System Design Documentation and Technical Data Support
(6) Software Engineering, Development, Programming and Network Support
(7) Reliability, Maintainability, and Availability (RM&A) Support
(8) Human Factors Engineering Support
(9) System Safety Engineering Support
(10) Configuration Management (CM) Support
(11) Quality Assurance (QA) Support


(12) Information System (IS) Development, Information Assurance (IA), and Information Technology (IT) Support
(13) Inactivation and Disposal Support
(14) Interoperability, Test and Evaluation, Trials Support
(15) Measurement Facilities, Range, and Instrumentation Support
(16) Logistics Support
(17) Supply and Provisioning Support
(18) Training Support
(19) In-Service Engineering, Fleet Introduction, Installation and Checkout Support
(20) Program Support
(21) Administrative Support
(22) Public Affairs & Multimedia Support

Points of Contact

Customer Satisfaction

Mr. Greg Zackney
(361) 533-1853

Contract Administrator

Mr. Miguel Fernandez
(305) 776-3560

Program Manager

Mr. Mark Anderson
(757) 343-9497

Team Members:

Valour logo

Valour, LLC

Valour, established in January 2008, is a steadily growing Service-Disabled Veteran-Owned Small Business (SDVOSB).   Our expertise in the areas of Organizational Planning, Capital Management, and Organizational Management enable our clients to surpass their own expectations. Our teams of experts can perform systematic analyses of your current processes and provide recommendations for cost effective changes and improvements.  Our solutions are centered upon proven process and assessment methodologies as well as innovative approaches to unique situations.   Valour’s astute strategists and technical experts have hundreds of years of distinguished military service and substantial experience in U.S. Government contracting.   We are committed to excellence and exceeding client satisfaction.   The cornerstone of our effectiveness is the ability to initiate, develop, and maintain prolific relationships that will support our client’s program requirements.


Allen Corporation of America

Allen Corporation of America’s mission is to provide professional services and best-in-class products to both public and private sector clients. We specialize in several major technology areas, including: Logistics, Cyber Security, Training Systems, Integrated Technologies (Voice, Data, Networks, & Systems) and Aviation Services.

Quality Assurance Program

838 Inc. recognizes that our ability to meet or exceed the Customers’ quality requirements is vital to our success. To assure that 838 Inc. maintains a robust effort in this regard, 838 Inc. has developed a comprehensive quality management system based on both nationally-recognized, commercial-quality standards and U.S Government quality standards. The 838 Inc. Quality Management System Description (QMSD) delineates the responsibilities, the processes, and the performance criteria necessary to assure and maintain alignment between our Customer’s quality requirements and the products and services provided by 838 Inc.

838 Inc. recognizes that to achieve the end state objectives envisioned by the Customer, implementation of a comprehensive quality management system that has the full support of 838 Inc. management and workforce is essential. 838 Inc. maintains a robust quality management system that has been and is currently implemented in direct support of the DoD. 838 Inc.’s quality management system is based on the quality assurance requirements outlined in the Code of Federal Regulations (CFR) and Title 10, Part 830, Subpart A. In keeping with our commitment to continuous improvement, the 838 Inc. quality management system has been improved by our years of experience in similar work for DoD.

The 838 Inc. quality management system consists of a network of processes (see Figure 1 – 838 Inc Quality Management System Elements). Each process within the system is based on the criteria found in the quality standards that apply to the work by contract (most notably AS9100). Each process within the system has both a primary and a secondary purpose. The primary purpose of  each process within the system is to provide the means of achieving and assuring quality within a specific scope of effort (such as training, logistics, maintenance, inspection/testing, procurement or records management). The secondary purpose of each process within the system is to support implementation of the other processes within the system such that the overall objective of the quality management system (lasting value) can be achieved.

Any effort dedicated to providing lasting value includes the responsibility to accomplish work safely    and in a responsible manner. In this respect, efforts dedicated to safety and preservation of the aviation program are inseparable from efforts dedicated to achieving quality. Consequently,  protection of the public, the worker and the stakeholders from hazards is a common objective of the 838 Inc. quality management systems.

Lasting value is the product of having achieved balance between investment and benefit. The 838 Inc. quality management system promotes balance between investment and benefit through the use of a graded approach in the effort to achieve and assure quality. The graded approach enables 838 Inc. to efficiently and effectively apply resources according to the contribution of an item or activity that meets the needs and expectations of Customer. In keeping with the principles of a graded approach and with the concurrence of our stakeholders, 838 Inc. implements the graded approach only as it is defined in approved plans and procedures.

Quality Assurance Purpose


What is the purpose of this QASP? The purpose of the QASP is to continually monitor ongoing performance to assure that they are performing at or above the acceptable quality levels specified for every requirement delineated in the final Customer contract, and to communicate current status, emerging trends, as well as corrective/preventive actions being taken to maximize contractor performance.

Quality Management Approach

The 838 Inc. quality management approach is consistent with AS 9100, FAA, ICAO, IS-BAO, and other critical industry standards. Steps will be executed and documented to achieve the following:

1.  For both Quality and Safety metrics, standards (design) must be established.  Actual execution of programs and processes must be audited and assessed against set standards. 838 Inc. proposes using the AS 9100 and IS-BAO standards as a foundation, and adding contract-related requirements to them.
2.  Establishing standards, and building associated data collection tools (DCTs). The DCTs are the foundation for collecting observations on documented and implemented programs and practices.
3.  QMS introduces quality standards from ISO 9001 / AS 9100.
4.  QMS introduces safety standards from FAA (SMS and System Safety), ICAO, IS-BAO, OSHA, IATA.
5.  Quality and safety must imply regulatory compliance for flight, maintenance, ground operations, logistics, and security (including data security). This also includes international and individual state rules.
6.  Quality and Safety training for management. Auditor training.  Safety training (as part of SMS and safety promotion).
7.  QMS describes the conduct audits, data collection, assessing audit results, and applying risk assessment and mitigation.
8.  QMS applies corrective action and preventive action (CAPA) policies and procedures.
9.  QMS will include a voluntary disclosure program (modeled after the FAA’s program) such as an ASAP (Aviation Safety Action Plan) type program within the enterprise. In other words, 838 Inc. will design a non-punitive reporting program – which is a FAA SMS requirement.
10.  Robust technology to support data collection and risk assessments will be incorporated into QMS.  Use of technology will also support CAPA workflows and document management.
11.  The QMS will include the development of Safety and Quality administration, and will define personnel responsibilities and authorities within the Quality and Safety organization.
12.  QMS will ensure the development of policies and procedures, controls, process measures and interfaces integrated into Operational Control processes.